Terms & Conditions

Welcome to The Restoration Arc

By accessing or purchasing products from The Restoration Arc, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.

Frequently asked questions

It all began with a simple idea fueled by a deep passion.

As a family business, we pride ourselves on personal attention and dedication to every detail.

Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

We strive to accurately describe and photograph every product we offer. Because many of our products are handcrafted using natural ingredients, slight variations in color, texture, scent, and appearance may occur.

These product statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Once an order has been placed, it cannot be modified after processing has begun.

We reserve the right to cancel or refuse any order at our discretion, including orders affected by pricing errors, inventory issues, or suspected fraudulent activity.

All prices are listed in U.S. Dollars (USD).

Prices are subject to change without notice.

Applicable sales tax will be calculated during checkout when required by law.

All content on this website—including text, images, logos, graphics, product descriptions, and branding—is the property of The Restoration Arc and may not be copied, reproduced, or distributed without written permission.

The Restoration Arc shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Use of our products is at the customer’s own discretion.

Your health matters. Please consult your healthcare provider before using any new wellness product, especially if you are pregnant, nursing, have a medical condition, or are taking prescription medications.

We reserve the right to update these Terms & Conditions at any time without prior notice.

At The Restoration Arc, we take great care in preparing and packaging every order. Due to the nature of our wellness, skincare, and consumable products, we are unable to accept returns or exchanges on opened or used items for health and safety reasons.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

Your order number
A description of the issue
Clear photos of the product and packaging

After reviewing your claim, we may, at our discretion:

Issue a full or partial refund,
Provide store credit, or
Send a replacement product.

Refund Processing

Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.

Questions?

If you have any questions regarding your order, please contact us:

The Restoration Arc
info@restorationarc.com
(951) 701-9020